I design learning solutions and the ecosystems they live in — tailored to the people, the context, and the desired results.
That starts with asking the right questions, listening to the right people, and understanding the real situation before jumping to solutions.
I meet people and organizations where they are, then use human-centered design to create inclusive, participatory processes and products that are shaped with them — not just for them.
I develop the systems, programs, and products that make learning and change stick.
A product might be an e-learning course, a facilitator's guide, or a job aid.
A program might be a community of practice, a peer learning network, or a continuous quality improvement cycle.
A system might be an organizational strategy that fosters a culture of learning and innovation, or a workforce enablement initiative that ensures new practices take root.
I facilitate experiences that shift mindsets, strengthen skills, and deepen connections.
From virtual design sprints and webinars to in-person training workshops and leadership retreats — in English or French, with five people or five hundred — I hold space for honest dialogue, equitable participation, and meaningful engagement.
I also connect learning to the broader systems it feeds into, advising on organizational strategy, change initiatives, and workforce enablement.
INSTRUCTIONAL DESIGN MODELS
& LEARNING THEORIES USED TO DESIGN:
ADDIE & Backward Design
Andragogy (adult learning theory)
Social Learning Theory
Bloom's Taxonomy & Cognitive Load Theory
Kolb's Experiential learning
5E Instructional Model
Merrill's Principles of Instruction
Gagne's Nine Events of Instruction
Kirkpatrick's Levels of Evaluation
TOOLS & SOFTWARE USED TO DEVELOP:
Authorware/LMS:
Articulate 360 (Rise & Storyline), Canvas, Curatr, Intrepid, Lumi HP5, TalentLMS
Video editing & Interactive Video:
Techsmith Camtasia
Graphics:
Canva, Gemini, Gamma, PowerPoint
Audio:
Techsmith Audiate
Partners in Research, Idea Generation & QA:
Claude, ChatGPT, Grok, Perplexity
TOOLS, APPS & METHODS USED TO DELIVER:
Virtual Communication & Collaboration Channels: Whiteboards, Breakout Rooms, Chat, Polling
in Teams & Zoom
Digital engagement or collaboration tools:
Kahoot!, Mentimeter, Miro Boards, Padlet, WordCloud
Analytical tools & structured facilitation techniques: Mind Mapping, Fishbowl or Socratic Seminar, Keep-Add-Remove-Change Framework, Gallery Walk/Carousell, SWOT Analysis, Problem Tree, art-based Visioning, Sticky Dot voting, and many "Liberating Structures"
EVIDENCE-INFORMED DESIGN
PARTICIPATORY & INCLUSIVE APPROACHES
CREATIVE & EXPERIENTIAL LEARNING
TECHNOLOGY-ENABLED INNOVATIONS
SYSTEMS THINKING
DATA-DRIVEN ITERATION
LASTING RESULTS
MISSION-DRIVEN WORK
Bring the right people together with the right structure, and something remarkable happens. Through carefully scaffolded experiences that work with how people actually think and learn, a room full of individuals can generate ideas and solutions that none of them could have created alone. That moment of collective creation is what drives me!
Real learning isn't linear. It's messy, uncomfortable, and full of false starts. I lean into that. I create space for honest debate, productive friction, and the kind of risk-taking that turns mistakes into breakthroughs. Clarity comes on the other side of the mess, not by avoiding it.
Organizations don't transform because individuals gain new knowledge. They transform when people build stronger connections, align around shared goals, and change how they work together. I take a systems view, designing learning that doesn't just build knowledge and skills, but also strengthens the links between people and functions, because that's when real performance improvement happens.
A one-off training rarely catalyzes lasting change. Real growth happens through hands-on practice, on-the-job application, reflection, feedback, and iteration over time. I design for experiential, data-driven continuous improvement, so that a culture of learning and innovation becomes embedded in how people and organizations actually work.