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Examples of my work
NOTE: To protect privacy and adhere to non-disclosure agreements, in some cases, I've generalized certain details, rendered images slightly blurry, and/or used screenshots instead of live demos.Examples of my work
In-house Virtual Technical Strategy Refresh Session among the Leadership Team
In-house Virtual Technical Strategy Refresh Session among the Leadership Team
Role: Session Co-Designer & Co-Facilitator — Senior Technical Director, Local Capacity Strengthening
Client: Management Sciences for Health (MSH) — internal
Scope: ~ 12 senior leaders from across departments (at this INGO with 1,500 staff across 40 countries)
Languages: English
Dates: June-July 2025
Tools & Approaches: Microsoft Teams · Teams Whiteboard · Pre-work survey
I co-designed and co-facilitated a 90-minute virtual strategy refresh session for MSH's senior leadership team, partnering with the Vice President who led our technical department. Our session pressure-tested whether the organization's stated technical priorities remained relevant and competitive in a rapidly shifting global health landscape. Drawing on pre-work findings gathered from participants in advance, I designed the session to be highly participatory, using Microsoft Teams Whiteboard to structure collaborative input, capture real-time ideas, and drive shared decision-making.
Several participants commented that it was the first time they had seen Teams Whiteboard used so effectively as a facilitation tool — accustomed as they were to Miro Boards. The session generated enough interest that colleagues asked me to explain my approach, so they could replicate it in their own meetings. In response, I created and shared a quick-reference job aid on how to use Teams Whiteboard for virtual facilitation.
Microsoft Whiteboard Tips.docx
Participatory Development of 'Localize' Guiding Principles
Participatory Development of 'Localize' Guiding Principles
Role: Process Designer & Facilitator — Co-Chair of the Localize Coordination Committee (LCC)
Client: Management Sciences for Health (MSH) — internal
Scope: ~ 12 LCC members representing cross-functional departments across MSH globally
Languages: English
Dates: 2024 - 2025
Tools & Approaches: Miro Board · Virtual consensus-building session · Microsoft Teams
When the 'Localize' pillar of the new corporate strategy was introduced, staff across the organization held differing interpretations of what it meant in practice. As co-chair of the Localize Coordination Committee (LCC) — a cross-functional body established to support the Executive Team in operationalizing this strategic priority — I first facilitated an in-person group work session at the annual global leadership meeting (~200 leaders from country offices and headquarters) to gather structured feedback on a set of guiding principles the President/CEO had introduced.
Once that input was compiled, I then designed and facilitated a virtual working session with the ~12 LCC members, using Miro Board to guide the group through a structured consensus-building process — synthesizing the diverse staff feedback into a revised, agreed-upon set of guiding principles that reflected the realities of localization across MSH's global programming across 40+ countries. Use of this online canvas enabled effective virtual collaboration, far beyond basic brainstorming.
The principles that were agreed upon, after several iterations, served as a foundation for an organization-wide communications plan on localization.
"This was a challenging task that required working across a variety of teams and among diverse stakeholders to identify MSH's key localization goals and distill them into straightforward messaging for a number of different audiences.
Throughout this project, Kim was thoughtful, creative, and incredibly responsive. She worked extremely well across teams and did a fantastic job synthesizing and harmonizing the communications needs across contexts and job types."
~ Ben Wiengrod, former colleague and collaborator at MSH
"Integration in Action" - Virtual Learning Session
"Integration in Action" - Virtual Learning Session
Role: Senior Instructional Designer & Virtual Learning Facilitator — Independent Consultant hired by Management Sciences for Health (MSH)
Client: The Global Fund
Scope: 109 countries worldwide; 500 - 2,000 participants expected
Languages: English and French
Dates: December 2025 to present
Tools & Approaches: Zoom · Wordcloud, Mentimeter or Kahoot
As part of a broader blended learning program on HIV, tuberculosis, and malaria integration, I am designing live virtual sessions to serve as the applied sense-making and peer exchange component of the learning journey. Each session is language-specific, for Anglophone and Francophone Country Coordinating Mechanisms (CCMs) supported by the Global Fund.
Rather than a lecture or content recap, the sessions are structured as facilitated spaces where CCM members — ranging from senior Ministry of Health officials to civil society and community representatives — can pressure-test real trade-offs, discuss country-specific challenges, and build confidence to advocate for integrated approaches under the Global Fund's eighth grant cycle.
The design incorporates structured breakout discussions with scenario-based reflection, live polling and gamified engagement, moderated Q&A in plenary, and is deliberately low-facilitation-burden — relying on structured prompts and Zoom auto-assignment rather than trained breakout moderators. The sessions are currently in the design phase; delivery is anticipated in Spring 2026.
Project Leader Onboarding - A Blended Learning Program
Project Leader Onboarding - A Blended Learning Program
Role: Voluntary Contributor, Online Discussion Moderator, Roundtable Facilitator & Content Reviewer — Portfolio Director for Southern Africa at FHI 360
Client: FHI 360 Country-based Project Leaders (internal)
Scope: Multiple cohorts of country-based project leaders across FHI 360's global portfolio
Languages: English
Dates: 2020 and ongoing across multiple years
Tools & Approaches: Zoom · Curatr (social learning platform) · Practical e-learning exercises & homework · Live roundtable discussions · Moderated online discussion boards
Though my formal role at FHI 360 was Portfolio Director for Southern Africa, my passion for learning and development led me to volunteer as an active contributor to this organization-wide blended onboarding program for new country-based project leaders. The program took each cohort through four modules over several weeks, combining self-paced online activities, homework, and discussion prompts on Curatr with live virtual roundtables on Zoom featuring subject matter experts from across the organization. I contributed to content development and review, served as an online discussion board moderator for selected cohorts and modules, led one of the live virtual roundtables, and brought a practitioner's lens to ensure relevance and applicability for field-based leaders.
Quotes from coworkers about my performance and involvement in this work:
"Kim designed and delivered nuanced content, challenged the learning team to improve relevance and interactivity, provided actionable feedback, and cheered on all stakeholders. Our cohorts of country-based project leaders benefited greatly from Kim's experience, modeling of organizational standards, and personal passion for learning and development." ~ Program Manager, Sarah Rachmeler
"A collaborative, creative and conscientious leader, Kim is ... a tireless champion of sound learning design and implementation practice. Kim is smart and resourceful, an asset to any team." ~ Kevin Young, Learning and Development Director at headquarters
A Panel Discussion on "The Principle of Mutuality: Effective Partnership Approaches to Foster Sustainable Locally Led Development"
A Panel Discussion on "The Principle of Mutuality: Effective Partnership Approaches to Foster Sustainable Locally Led Development"
Role: Session Co-Designer & Opening Speaker — Co-Chair, Capacity Development Network from MSH
Client/Platform: United States Agency for International Development's Local Capacity Strengthening Forum
Scope: 805 registrants, 423 participants — USAID staff, INGO contractors, national and regional implementing organizations worldwide
Languages: English, with simultaneous interpretation in French
Dates: October 2024
Tools & Approaches: Zoom Webinar (with Panel discussion and Q&A)
As co-chair of the Capacity Development (CD) Network — an informal cross-organizational platform of non-governmental organizations (NGOs) convening around best practices in capacity strengthening — I collaborated closely with co-chairs from other international NGOs to co-design and organize this 90-minute session featured in USAID's annual Local Capacity Strengthening (LCS) Policy Forum.
I opened the session by framing USAID's Principle of Mutuality before handing to a carefully curated panel of local and regional actors from Guinea, Kenya, Rwanda, and Thailand. Panelists were intentionally selected to represent diverse regions, languages, and organizational types, and to bring complementary practical experiences — from national government implementers to civil society leaders to community health advocates — including Rosemary Mburu, Executive Director of WACI Health, who was named one of Time magazine's 100 most influential people in 2026.
The session was closed by the Acting Team Lead of USAID's New Partners Initiative, reflecting its visibility within the broader Forum. It also served as an opportunity to raise awareness of the CD Network among a large, diverse audience, closing with a deliberate call to action inviting participants to join as members. I played a key role in coordinating the event, prepping the panelists, and developing the materials shared with participants, including panelist bio blurbs, a CD Network overview, and the opening slides.
A Thought Leadership Webinar on "Health Workforce Development through the Lens of Locally Led Development (LLD)"
A Thought Leadership Webinar on "Health Workforce Development through the Lens of Locally Led Development (LLD)"
Role: Senior Technical Director, Local Capacity Strengthening at Management Sciences for Health — Event Initiator, Strategic Lead
Client/Platform: United States Agency for International Development's Local Capacity Strengthening Forum
Scope: ~150 participants — USAID staff, INGO contractors, and national implementing organizations worldwide
Languages: English
Dates: October 2024
Tools & Approaches: Zoom (panel discussion and Q&A) + Wordcloud
I championed and oversaw this thought leadership webinar, identifying an opportunity to position Management Sciences for Health (MSH) as a voice on health workforce development on the sidelines of USAID's annual Local Capacity Strengthening (LCS) Forum. By liaising with the Forum organizers, I secured platform space and publicity for the event within their online Forum — a strategic win for MSH's visibility in the LCS space.
My direct report led the content development and curation of the panel, which featured MSH country team leads from Kenya, Rwanda, and Uganda alongside a speaker from the World Health Organization's Health Workforce Department. My role was to provide strategic direction, review and give quality feedback on the materials, and mobilize the support team — including the virtual producer.
Virtual Team Building, Icebreakers & Energizers for Geographically Dispersed Teams
Virtual Team Building, Icebreakers & Energizers for Geographically Dispersed Teams
Role: Meeting Chair & Activity Facilitator — Team Lead
Client/Organization: Mnagement Sciences for Health (MSH) and FHI 360, among others
Scope: My global team spanned 7+ time zones (CA, Europe, Africa, Australia); As a Portfolio Director for Southern Africa, I supervised staff based in nine countries across the region.
Languages: English & French
Dates: Throughout my entire career in international health and development
Tools & Approaches: Zoom, Microsoft Teams & Google Meet· Virtual team-building activities · Icebreakers · Energizers
Leading geographically dispersed, multicultural teams working entirely remotely across seven or more time zones — from Australia to Western Europe, sub-Saharan Africa, and the West Coast of the United States — requires more than good project management. It requires deliberate, creative investment in human connection.
In both my global role at MSH and my regional role overseeing teams across nine countries at FHI 360, I consistently built time into team meetings for icebreakers, energizers, and informal connection — recognizing that isolation, miscommunication, and disengagement are real risks when colleagues never share a physical space.
These moments were designed to be fun and low-pressure, while also building the trust and psychological safety that makes difficult conversations, honest feedback, and genuine collaboration possible across cultural and geographic boundaries.
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